"I wanted to thank you personally for the excellent care, service and products offered at all your stores. You are doing a great job inspiring and supporting your managers and staff!
I am especially fond of the Lemos staff and store at Traffic Way in Arroyo Grande. The staff always greets me by name, and I feel "special" when I visit the store. I want to commend Scott Bratcher especially. I have worked with him for years and he is always cheerful and helpful, and knows his products really well. All his staff - Jeannie, Adam, Vitor, Jess - are wonderful and professional. It's always a pleasure visiting your Traffic Way store.
My second favorite store is your Nipomo store thanks to my friend, Mike, who is an asset to Lemos.
My husband and I raise and show champion Airedale Terriers, and we had the good fortune of breeding the top-winning Airedale in history right here in Arroyo Grande. Maximus (CH Evermay's High Performance) was one of a litter of 13 (!) puppies born in 2003, and went on to win 52 Bests In Show in two years of showing. Of course, our show dogs are our beloved pets, and Scott and his staff make sure we have the best foods (love the California Natural No-Grain Venison for the dogs) and the tastiest treats. My dogs are "addicted" to Chewy Louie Dog Biscuits.
Thank you again for all your hard work and dedication. We are so happy to have a great Pet Store like Lemos here on the Central Coast!"